WolfPack Hot Sauce Co. Shipping Policy

Last updated: 07/01/2025

We're committed to getting your WolfPack hot sauces to you quickly and safely. Here's everything you need to know about our shipping.

Shipping Zones

Domestic Shipping (United States)

• Standard Shipping: 5-7 business days - $6.99
• Expedited Shipping: 3-5 business days - $12.99
• Express Shipping: 1-2 business days - $24.99
• Free Shipping: Orders over $50 (standard shipping)

International Shipping

• Canada: 7-14 business days - $15.99
• International: 10-21 business days - $25.99
• Customs fees and duties are the customer's responsibility

Processing Time

• Orders placed before 2 PM EST ship same day (Monday-Friday)
• Orders placed after 2 PM EST ship next business day
• Weekend orders ship on Monday
• Holiday processing may be delayed

Packaging

• All products are carefully packaged to prevent breakage
• Glass bottles are wrapped in protective materials
• Eco-friendly packaging materials when possible
• Each order includes WolfPack branded materials

Shipping Restrictions

Temperature Considerations

• We may delay shipping during extreme weather
• Products may be held during excessive heat or freezing conditions
• We'll notify you of any weather-related delays

Geographic Restrictions

• We ship to all 50 US states
• APO/FPO addresses accepted
• Some international destinations may be restricted

Order Tracking

• Tracking information sent via email when order ships
• Track your order on our website or carrier's site
• Contact us if tracking shows no movement for 3+ days

Delivery Issues

Lost or Stolen Packages

• Contact us immediately if your package is missing
• We'll work with the carrier to locate your order
• Replacement orders may be sent at our discretion

Damaged in Transit

• Inspect packages upon delivery
• Report damage within 48 hours
• Include photos of damaged packaging and products
• We'll arrange replacement or refund

Address Changes

• Contact us within 1 hour of placing order for address changes
• Changes may not be possible once order has shipped
• Incorrect addresses may result in additional shipping charges

Bulk Orders

Orders over 24 bottles may require special shipping arrangements. Contact us for freight shipping options and pricing.

Holiday Shipping

• Holiday cutoff dates posted on website
• Expedited shipping recommended during peak seasons
• Processing times may be extended during holidays

Contact Us

Questions about shipping?

Email: wolfpackhotsauceco@protonmail.com
Phone: (302) 900-1309
Hours: Monday-Friday, 9 AM - 5 PM EST

We're committed to getting your heat delivered safely and on time. 🐺🔥